NCSC simplifies Outlook scam-reporting tool
Users are now able to report phishing emails with just one click


The National Cyber Security Centre (NCSC) has simplified its cyber scam-reporting with a new add-in for Outlook on Microsoft 365 which makes it even easier to flag phishing emails to its Suspicious Email Reporting Service (SERS).
Launched in April of last year, SERS allows users to report email scams by forwarding them to report@phishing.gov.uk. Within the last 16 months, it has received over 6.5 million reports from the public resulting in the removal of 97,000 online scams, the NCSC said.
However, the organisation has said that this isn’t enough, with NCSC technical director Dr Ian Levy saying that the new tool will make it easier for businesses to “further help combat cyber crime”.
How to reduce the risk of phishing and ransomware NCSC taps security startups to help defend the UK from cyber threats COVID-related phishing fuels a 15-fold increase in NCSC takedowns
Designed as a simple button, it allows staff to report a suspicious-looking email with just one click, saving the time that it takes to find the SERS email address and forward the message. The more automated approach aims to make reporting easier and faster, allowing users to protect the security of the business without compromising on time and productivity.
“As more people report more dodgy stuff to us, the safer everyone gets,” said Levy. “The pandemic has shown the cyber criminals will stop at nothing to attack and defraud citizens and businesses. But our Suspicious Email Reporting Service has also shown that the British public can help us fight back against this scourge."
RELATED RESOURCE
Prevent fraud and phishing attacks with DMARC
How to use domain-based message authentication, reporting, and conformance for email security
SMBs have been especially vulnerable to hackers, with almost a third of cyber attacks now involving a small business. According to Federation of Small Businesses national chair Mike Cherry, innovations such as the simplified reporting tool “are crucial to calling time on business crime”.
“Small achievable steps will go a long way to protect thousands of small firms from cyber attacks. Every year, there are almost four million cases of cyber attacks against small businesses in the UK, and more than 50 per cent of these come from phishing,” he said, adding that “these systems not only help prevent disruption to small firms today but will become increasingly important to help safeguard small businesses for the future”.
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
Organisations interested in equipping their staff with the Microsoft 365 tool can go to the Microsoft AppSource portal and search for the Report Phishing add-in, click the “Get it now” button, and follow the instructions to complete the installation.
Having only graduated from City University in 2019, Sabina has already demonstrated her abilities as a keen writer and effective journalist. Currently a content writer for Drapers, Sabina spent a number of years writing for ITPro, specialising in networking and telecommunications, as well as charting the efforts of technology companies to improve their inclusion and diversity strategies, a topic close to her heart.
Sabina has also held a number of editorial roles at Harper's Bazaar, Cube Collective, and HighClouds.
-
AI is helping bad bots take over the internet
News Automated bot traffic has surpassed human activity for the first time in a decade, according to Imperva
By Bobby Hellard
-
Two years on from its Series B round, Hack the Box is targeting further growth
News Hack the Box has grown significantly in the last two years, and it shows no signs of slowing down
By Ross Kelly
-
How the channel can simplify cybersecurity to build trust and agility for SMBs
Industry Insights There's an opportunity for the channel to move from tech resellers to trusted advisors on security and help alleviate the security burden on SMBs
By Ben Aung
-
Why ransomware attacks happen to small businesses – and how to stop them
In-depth With a surge in small business ransomware attacks, it's critical to know what makes your organization a target and what defensive measures you can take
By Kate O'Flaherty
-
Four measures SMBs can take to avoid common security pitfalls
In-depth Security can be challenging for SMBs, but it’s possible to make yourself more resilient to reduce the impact of cyber attacks
By Kate O'Flaherty
-
C-suites consider quantum a serious threat and "amazing" deepfake attacks are just 'months away'
News Deepfake technology has matured at a rapid rate, and video scams are likely to be a on par with the more convincing voice-only campaigns very soon, one expert says
By Rory Bathgate
-
Anonymous Sudan: Who are the hackers behind Microsoft’s cloud outages?
News The highly aggressive ‘hacktivist’ group is thought to have links to the pro-Russian Killnet hacker collective
By Ross Kelly
-
ASUS, Cisco, Netgear devices exploited in ongoing Chinese hacking campaign
News Critical national infrastructure is the target of sustained attempts from state-sponsored hackers, according to Five Eyes advisories
By Ross Kelly
-
Off-the-shelf ransomware is spurring a new era in the Ukraine war
News Experts agreed Russian forces could be overwhelmed, forced to use less sophisticated tools to meet the regime's demands
By Connor Jones
-
NCSC: “New class” of Russian cyber attackers seek to destroy critical infrastructure
News The cyber threat has been raised due to the heightened risk of ideologically driven cyber attacks from Russia-aligned adversaries
By Connor Jones