Nadella has little faith in smartphone market
Microsoft CEO believes company's own market share is unsustainable


Microsoft's share of the smartphone market is set to decrease thanks to the continued growth of Android and Apple, according to the company's own CEO Satya Nadella.
Although Nadella is not particularly optimistic about Microsoft's position - which saw it claim 1.7 per cent of the mobile market last year according to Google - it does not seem to be of great concern to him as the company focuses on the enterprise market, where both software and services are going strong.
"You and I throughout the day, we will use many devices,"Nadella told Buzzfeed. "Perhaps you start with a phone. But then you walk into your conference room where there are sensors, large screens, and small screens. And then you go back home to your TV or your Xbox. The idea is thatyour apps, your data, your context move from device to device [when] you are mobile."
He said judging Microsoft's success on its hardware alone would be doing it a disservice - instead, those deciding how successful the giant is should look at the company as a whole. The experience and the way people are using Microsoft within their own networks, making sure every piece of equipment they own just works, whether it is provided by Microsoft or a competitor, are the most important things, he claimed.
"If you think of this more like a graph, these [devices] are all nodes. Sometimes the user will use all of these devices, sometimes they'll use only one or two of our devices and some other platforms. So be it. But we want to make sure that we are completing the experience across all of these devices."
However, Nadella added that bringing the smartphone and desktop operating system closer together in Windows 10 gives the company an opportunity to win back some of the support it has lost - specifically from developers - over the last few years.
"There's no question that in the case of the smartphone, today, we are not that high in share. Now, with HoloLens we're going to get back a lot of elite developers. And with Xbox becoming basically a Windows computer, we're going to get back a whole lot of developers," he said.
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives

Clare is the founder of Blue Cactus Digital, a digital marketing company that helps ethical and sustainability-focused businesses grow their customer base.
Prior to becoming a marketer, Clare was a journalist, working at a range of mobile device-focused outlets including Know Your Mobile before moving into freelance life.
As a freelance writer, she drew on her expertise in mobility to write features and guides for ITPro, as well as regularly writing news stories on a wide range of topics.
-
Asus ZenScreen Fold OLED MQ17QH review
Reviews A stunning foldable 17.3in OLED display – but it's too expensive to be anything more than a thrilling tech demo
By Sasha Muller
-
How the UK MoJ achieved secure networks for prisons and offices with Palo Alto Networks
Case study Adopting zero trust is a necessity when your own users are trying to launch cyber attacks
By Rory Bathgate
-
Microsoft refuses to back down on Windows 11 hardware requirements
News The tech giant says it'll keep hardware specifications for Windows 11
By Nicole Kobie
-
Why the world is about to be swamped with AI PCs
News With adoption rates set to surge, AI PCs will become far more mainstream in years to come
By Nicole Kobie
-
Enterprise sustainability efforts mean pre-used hardware could be the key to reducing e-waste
News While IT leaders want to see more second-hand device options, manufacturer practices could prevent widespread adoption over the next decade
By Ross Kelly
-
Windows admins complain of Dell “bloatware” filling 95% of hard drives
News Dell SupportAssist Remediation was blamed for disk allocation issues
By Rory Bathgate
-
Best business laptops: Top business notebooks from Apple, Asus, Dell, and more
Best Looking for the best business laptops? Here’s our pick of the best machines around
By Alun Taylor
-
How to move Windows 10 from HDD to SSD
Tutorials Moving Windows 10 from an HDD to an SSD is one of the best ways to revive a sluggish system. Here are six simple steps to follow
By Clare Hopping
-
Best Windows Phone apps for 2018
Best We list the important Windows Phone apps to help you choose what to download
By Rene Millman
-
Microsoft Surface Pro 4 review
Reviews Redmond’s laptop-tablet hybrid edges closer to perfection, but problems remain
By Adam Shepherd