SaaS
Discover expert analysis on software as a service with news, features and insights from the team at IT Pro.
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Microsoft sharpens agentic AI focus with new ‘CoreAI’ division
The new department will bring together teams from across engineering and AI
By George Fitzmaurice Published
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Everything you need to know about Citrix
In-depth A comprehensive guide to Citrix, tracing its history from on-premises virtualization to cloud services, highlighting key acquisitions and business mission
By Keumars Afifi-Sabet Last updated
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‘SaaS dependency’ is becoming a major issue for tech leaders
News The survey highlighted issues around maintenance, innovation, and data
By Emma Woollacott Published
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How MSPs can manage their revenue better
Industry Insights As customer demands, IT needs, and new cyber threats emerge, MSPs can grow their revenue by helping clients get a clear picture their full SaaS landscape
By Jim Lippie Published
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The channel’s evolving relationship with SaaS
Industry Insights Software as a service has had a sizable impact on the channel since its introduction in the 1990s, but as the channel evolves so must SaaS platforms
By Darren Lewis Published
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What is customer relationship management (CRM)?
In-depth We look at the significance and benefits of such customer-facing platforms for businesses
By Max Slater-Robins Last updated
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Is SaaS the secret to modern TV development?
‘SaaS-first, cloud-second, on-prem only when necessary’ is how the BBC puts it – but AI already has hold of the media industry
By Bobby Hellard Published
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SaaS security woes continue to haunt cyber teams
News Following recent incidents, organizations aim to keep data within custom-built, internal applications
By Emma Woollacott Published
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Why 'shadow SaaS' is becoming a major blind spot for enterprise security teams
News Shadow SaaS and shadow AI are placing organizations at risk of data loss, lack of visibility, and data breaches
By Emma Woollacott Published
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Microsoft 365 review: The most versatile productivity suite around
Reviews The perfect blend of online and desktop apps for all sizes of business
By Nik Rawlinson Last updated
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Four requirements for a zero trust branch
Whitepaper Effectively navigate the complex and ever-changing demands of security and network connectivity
By ITPro Published
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DCIG: Top five enterprise Storage as A Service solutions
Whitepaper Operations and IT leaders turn ambition into advantage
By ITPro Published
Whitepaper