IT Pro Verdict
Pros
- +
Server backup capabilities included
- +
Supports local backup
- +
Generous storage limit
Cons
- -
Limited local backup features
If you’re looking for visual polish in your backup client, you may want to avoid IDrive’s service; the desktop client isn’t exactly ugly, but it looks like it was put together by a programmer rather than a professional designer. However, it makes up for this with an admirable focus on functionality: nearly all of its tools are accessible directly from the main window, via an obvious button with a clear text label.
It helps that IDrive isn’t overloaded with features. It’s first and foremost a cloud backup system, and that means the specifics of backup strategies, compression and so forth are handled invisibly by the service. Indeed, once you’ve chosen which files and folders you want to back up, IDrive immediately starts quietly uploading them without asking any further questions at all. Even multi-computer deployments are effortless to set up: simply install a second copy of the software on a Windows PC or Mac and IDrive will then automatically create a separate archive within your cloud account for that device.
If you prefer to take a more hands-on approach, there are a few settings you can tweak, including the backup scheduler. By default, IDrive continually watches your nominated backup folders and uploads all modified files smaller than 500MB as soon as changes are detected, with a full backup every day. You can change the frequency of (as well as disable) both processes; there’s no option to perform a full backup less often than once a week, but you arguably shouldn’t be backing up that infrequently anyway.
As is usual in cloud backup software, you can also exclude specific files and folders from your selection, as well as limit IDrive’s bandwidth and CPU usage to a percentage of your choice, and enable email notifications to confirm successful or failed backups. Really, though, that’s about it, and for everyday backups that’s probably all you’ll need. IDrive automatically stores up to 30 historical versions of modified files, and if you get low on cloud storage you can use the Archive Cleanup wizard to remove old files that are no longer present on your local hard disk – but we’d recommend that you use this with caution, as you could end up purging accidentally deleted files, leaving you with no way to recover them.
At any rate, you shouldn’t find yourself too short on space. The $52 annual subscription – equivalent to around £41 – gets you a roomy 5TB of storage in IDrive’s data centre, and while this is located the US, we found file transfers were surprisingly swift: our 2GB test archive zoomed across the Atlantic in 29mins 5secs, which was more than five minutes ahead of Carbonite. And if you’re worried about US agencies spying on your data, you can optionally specify your own private encryption key – subject to the usual warning that, if you lose it, there’s no way to recover your backed-up data.
If this were all that IDrive did, it would still be a decent choice for online backup. What distinguishes the program is that it also – unlike most other cloud backup services – supports local destinations. This means you can conveniently manage your on-site and off-site backups from one place, and set both to execute at whatever intervals you see fit.
Admittedly, the program’s local backup capabilities are rather limited. You can only create one local backup job, and the destination has to be the root directory of an internal, external or network drive (a subfolder named IDriveLocal is automatically created). You get exactly the same stripped-down set of options as you do when backing up to the cloud, which means that encryption and compression are always on. This has implications for performance: a full backup of our 2GB test folder was compacted down to 1.91GB, which is a decent saving, but it took 58 seconds to write to our USB 3 external drive. For subsequent runs, IDrive is smart enough not to re-copy unchanged files, but historical versions of files aren’t kept, nor can you set your own schema of full, incremental and differential backups.
IDrive has a few other features worth mentioning. The sync tool lets you use your cloud storage as a sort of proto-Dropbox, automatically synchronising files across all computers with the IDrive client installed; you can also use IDrive’s web restore capability to easily grab individual files from wherever you happen to be. The Clone and Computer Backup button lets you make an image of your hard disk or operating system, which can be stored either locally or in the cloud and restored to the same PC or onto different hardware. For advanced users, there’s also a surprisingly sophisticated set of server backup options, which permit one-click data store backups from Microsoft 365, Hyper-V, SQL Server, VMware and more.
IDrive isn’t flexible enough to suit every role, but for small teams seeking set-and-forget protection, it could be just the thing: it’s very easy to set up, supports multi-computer installations and comes with enough storage to protect a whole team for a very reasonable price.
Darien began his IT career in the 1990s as a systems engineer, later becoming an IT project manager. His formative experiences included upgrading a major multinational from token-ring networking to Ethernet, and migrating a travelling sales force from Windows 3.1 to Windows 95.
He subsequently spent some years acting as a one-man IT department for a small publishing company, before moving into journalism himself. He is now a regular contributor to IT Pro, specialising in networking and security, and serves as associate editor of PC Pro magazine with particular responsibility for business reviews and features.
You can email Darien at darien@pcpro.co.uk, or follow him on Twitter at @dariengs.