UK lagging behind in IT, Cisco report suggests
IT collaborates with business less often and is less confident in responding to business needs.


A new report by networking giant Cisco suggests that, while global confidence in IT departments is on the up, the UK is lagging behind in many areas.
The company's annual IT Impact Survey shows that while on average 63 per cent of IT professionals are very confident in their department's ability to respond to business needs, this figure drops to 53 per cent in the UK.
More than ever, IT has the potential to make a profound impact on the business
Similarly, while the global average for the involvement of IT during the planning phase of rolling out new applications is 59, that figure drops to 53 in the UK.
Additionally, at 35 per cent, IT decision makers in the UK are amongst the least likely to currently be evaluating software defined networking, and are the most likely (30 per cent) to know nothing about the technology.
Finally, UK-based IT professionals have the least frequent contact with business leaders within their company, with only 34 per cent reporting they collaborate on a minimum weekly basis, compared to an average of 47 per cent.
Nevertheless, the overall picture across the 13 countries surveyed by Cisco is positive. 89 per cent of IT leaders collaborate with their business leaders more than once a month and 71 per cent say IT is deploying more applications than a year ago.
Across the board, moving applications to the cloud presents the greatest challenge to IT, followed by virtualising the data centre, virtual desktop infrastructure (the biggest problem in the UK), supporting bring-your-own-device (BYOD) initiatives and deploying software-as-a-service (SaaS) applications.
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
Rob Soderbery, general manager of the Cisco Enterprise Networking group said of the results: "More than ever, IT has the potential to make a profound impact on the business ... by building a network architecture that can leverage multiple technology transitions.
"The most successful IT professionals are those who acknowledge that fast decision-making within the enterprise is directly tied to the readiness of the network."

Jane McCallion is Managing Editor of ITPro and ChannelPro, specializing in data centers, enterprise IT infrastructure, and cybersecurity. Before becoming Managing Editor, she held the role of Deputy Editor and, prior to that, Features Editor, managing a pool of freelance and internal writers, while continuing to specialize in enterprise IT infrastructure, and business strategy.
Prior to joining ITPro, Jane was a freelance business journalist writing as both Jane McCallion and Jane Bordenave for titles such as European CEO, World Finance, and Business Excellence Magazine.
-
Why keeping track of AI assistants can be a tricky business
Column Making the most of AI assistants means understanding what they can do – and what the workforce wants from them
By Stephen Pritchard
-
Nvidia braces for a $5.5 billion hit as tariffs reach the semiconductor industry
News The chipmaker says its H20 chips need a special license as its share price plummets
By Bobby Hellard
-
Cisco wants to train 1.5 million Europeans in digital skills
News Cisco has unveiled plans to provide free training to 1.5 million people across the EU as part of a major digital skills drive.
By Emma Woollacott
-
"Our goal is to transform partner success": Cisco just announced a major overhaul of its partner program – here’s what you need to know
News The Cisco 360 Partner Program promises to accelerate the value partners bring to customers, reimagined to boost skills and innovation
By Solomon Klappholz
-
Meta layoffs hit staff at WhatsApp, Instagram, and Reality Labs divisions
News The 'year of efficiency' for Mark Zuckerberg continues as Meta layoffs affect staff in key business units
By Ross Kelly
-
Cisco’s ‘savvy’ CoreWeave deal will supercharge its AI ambitions
Analysis Experts told ITPro the move could be an attempt to strengthen Cisco’s AI footprint
By George Fitzmaurice
-
Cisco layoffs cut deeper than expected as firm ramps up AI focus
News The move marks the second round of Cisco layoffs so far this year, with 7% of its global headcount expected to be cut
By Nicole Kobie
-
Cisco to cut thousands of roles in second batch of layoffs this year
News The Cisco job cuts mark the second wave of layoffs for the tech giant so far in 2024
By Solomon Klappholz
-
Cisco names new CEO for UK & Ireland
News The former BT director succeeds David Meads, who will now lead Cisco’s operations in the Middle East and Africa
By Daniel Todd
-
Tech industry heavyweights push for more AI training
The AI-Enabled ICT Workforce Consortium says employers will need to upskill their IT workforce to keep pace with AI adoption rates
By Emma Woollacott