Black Friday deals cause online meltdown in UK
Argos, Currys & Game have struggled to keep up with Black Friday demand


Black Friday has proven too much for some online retailers, with overwhelming demand causing websites to crash.
Online shoppers hoping to bypass anarchy on the high street during the shopping event, which originated in America, have experienced just as many problems attempting to grab discounted tellies or half-price electric toothbrushes from retailer's sites.
Currys, GAME, Argos and Very are all down thanks to Black Friday sales madness. This is the digital equivalent of beating down the door.Kotaku UK (@Kotaku_UK) November 28, 2014
Curry's greeted online shoppers with a seemingly endless queue before they could even browse items, causing many to take to Twitter and complain at its ill-preparedness.
Pahaha aha ... 45 min wait to access Currys website ... This is only half an hour in to #BlackFriday ... #ipredictariotKaty Heffernan Smith (@katyheff9) November 28, 2014
Wait for Currys/PC World website just went up from 27 mins to 45. Don't think I'll bother then :)Andy Clough (@AndrewClough) November 28, 2014
Some savvy customers found a way to jump the queue by disabling their javascript and finding they could bypass the page.
If you want to bypass the queue at Currys disable Javascript in your browser... (Google it, it's really easy :)Pentangle IT (@PentangleIT) November 28, 2014
At the time of writing, Game had yet to recover from the influx of traffic, and Argos was forced to tweet out to frustrated consumers, apologising for the problems they were experiencing and asking people to "bear with us."
We know some of you are experiencing problems getting on to our site this #BlackFriday. Please bear with us, we hope to be with you soon.Argos (@Argos_Online) November 28, 2014
Experian's figures for Black Friday and Cyber Monday 2013 revealed that UK shoppers spent 15.3 million hours shopping online on 2 December 2013. That figure is set to be eclipsed in 2014, however, with research suggesting that shoppers will spend around 1.32 billion this weekend.
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
Caroline has been writing about technology for more than a decade, switching between consumer smart home news and reviews and in-depth B2B industry coverage. In addition to her work for IT Pro and Cloud Pro, she has contributed to a number of titles including Expert Reviews, TechRadar, The Week and many more. She is currently the smart home editor across Future Publishing's homes titles.
You can get in touch with Caroline via email at caroline.preece@futurenet.com.
-
Should AI PCs be part of your next hardware refresh?
AI PCs are fast becoming a business staple and a surefire way to future-proof your business
By Bobby Hellard Published
-
Westcon-Comstor and Vectra AI launch brace of new channel initiatives
News Westcon-Comstor and Vectra AI have announced the launch of two new channel growth initiatives focused on the managed security service provider (MSSP) space and AWS Marketplace.
By Daniel Todd Published
-
Preparing for peak: How customers purchased during peak
whitepaper The online shopping trends that shaped the parcel delivery experience during the busiest time of the 2022 calendar
By ITPro Published
-
How Crew Clothing went mobile to turn around a struggling business
Case Study Mobile sales tech unleashed a tide of change, buoying further growth across the UK coast-inspired casualwear chain
By Fleur Doidge Published
-
Going contactless with shoppers in a post-COVID world
Whitepaper Retail guide
By ITPro Published
-
Leanpath’s new tools help reduce food waste and costs
News Impact Suite uses automated action plans to help kitchens address food waste issues
By David Gargaro Published
-
How web retailers cope with the demands of the holiday season
In-depth Christmas, New Years, Boxing Day, January sales… How can web retailers meet the demands of seasonal peaks in sales?
By Ingrid Fadelli Published
-
Retailers start Black Friday early to avoid system outages
News Many online retailers have learnt from the mistakes of last year by launching sales weeks or even months early
By Clare Hopping Published
-
Amazon's drone delivery might track customer location info
News The service will use a person's smartphone data to find them and deliver even if they are not in a static location
By Clare Hopping Published
-
Cook deploys Qlik to track Christmas sales
News Homemade food retailer uses visual analytics to react faster to customer demand
By Joe Curtis Published