Domino's signs up to Hitachi Consulting's DevOps expertise
Domino's is using the DevOps approach to boost agility and scalability of its operation


Domino's Pizza and Hitachi Consulting are working together to transform the pizza chain into an innovative and forward-thinking enterprise in the hospitality sector.
Hitachi will lead Domino's software delivery team, advising and helping with all aspects of application development and delivery. It will also provide DevOps consultancy to transform how the organisation rolls out solutions to market.
Specifically, the two companies will work together to improve the customer experience and transform its e-commerce operation, which is its most used channel for completed sales.
"With our eye constantly on innovation, we are always seeking ways to make our customers lives easier,"said Rod Brooks, Domino's Pizza's head of IT (software delivery).
He added that it's important to have the capability to become more agile and have the scalability to keep ahead of the competition.
"Hitachi Consulting provides us with that capability, but in turn we're able to share our experiences, as a rapidly growing e-commerce and m-commerce business," he commented.
Domino's is looking to further transform its digital business in the coming months and needed a way of rolling out applications and services in a more efficient manner. Hitachi's DevOps consultancy services offered such an approach, developing the methodology and working with the pizza delivery company's existing teams to produce more reliable products using automation in a timelier manner.
Get the ITPro daily newsletter
Sign up today and you will receive a free copy of our Future Focus 2025 report - the leading guidance on AI, cybersecurity and other IT challenges as per 700+ senior executives
"With DevOps, there is a strong focus on continuous testing and constant delivery. This means there is more emphasis on testing much earlier in the solution delivery lifecycle. Domino's Pizza has embraced continuous integration and testing to help the software delivery team rapidly build, test, and deliver secure, high-quality applications," said Jonathon Wright, Director, Testing Quality Assurance, at Hitachi Consulting.

Clare is the founder of Blue Cactus Digital, a digital marketing company that helps ethical and sustainability-focused businesses grow their customer base.
Prior to becoming a marketer, Clare was a journalist, working at a range of mobile device-focused outlets including Know Your Mobile before moving into freelance life.
As a freelance writer, she drew on her expertise in mobility to write features and guides for ITPro, as well as regularly writing news stories on a wide range of topics.
-
Should AI PCs be part of your next hardware refresh?
AI PCs are fast becoming a business staple and a surefire way to future-proof your business
By Bobby Hellard
-
Westcon-Comstor and Vectra AI launch brace of new channel initiatives
News Westcon-Comstor and Vectra AI have announced the launch of two new channel growth initiatives focused on the managed security service provider (MSSP) space and AWS Marketplace.
By Daniel Todd
-
2024 State of procurement report
Whitepaper The trends shaping the future of business buying
By ITPro
-
Digital optimisation paves the way to strategic supplier management
Whitepaper Procurement’s role as a strategic driver
By ITPro
-
The small and medium business guide to buying
Whitepaper Optimising purchasing to save in 2024
By ITPro
-
Move your organisation forward by refining your strategic procurement plans
Whitepaper An Executive’s Guide to Purchasing in 2024
By ITPro
-
How IBM and Adobe craft personalization at scale
Whitepaper Combining the content supply chain, CX orchestration, and intelligent commerce for ideal personalization
By ITPro
-
Accelerate full-stack web and mobile app development
Whitepaper Three tips proven to help teams build modern apps faster
By ITPro
-
Preparing for peak: How customers purchased during peak
whitepaper The online shopping trends that shaped the parcel delivery experience during the busiest time of the 2022 calendar
By ITPro
-
The Total Economic Impact™ of IBM iX digital commerce services
Whitepaper Delivering strategic growth with experience-led commerce solutions
By ITPro