Domino's Pizza and Hitachi Consulting are working together to transform the pizza chain into an innovative and forward-thinking enterprise in the hospitality sector.
Hitachi will lead Domino's software delivery team, advising and helping with all aspects of application development and delivery. It will also provide DevOps consultancy to transform how the organisation rolls out solutions to market.
Specifically, the two companies will work together to improve the customer experience and transform its e-commerce operation, which is its most used channel for completed sales.
"With our eye constantly on innovation, we are always seeking ways to make our customers lives easier,"said Rod Brooks, Domino's Pizza's head of IT (software delivery).
He added that it's important to have the capability to become more agile and have the scalability to keep ahead of the competition.
"Hitachi Consulting provides us with that capability, but in turn we're able to share our experiences, as a rapidly growing e-commerce and m-commerce business," he commented.
Domino's is looking to further transform its digital business in the coming months and needed a way of rolling out applications and services in a more efficient manner. Hitachi's DevOps consultancy services offered such an approach, developing the methodology and working with the pizza delivery company's existing teams to produce more reliable products using automation in a timelier manner.
"With DevOps, there is a strong focus on continuous testing and constant delivery. This means there is more emphasis on testing much earlier in the solution delivery lifecycle. Domino's Pizza has embraced continuous integration and testing to help the software delivery team rapidly build, test, and deliver secure, high-quality applications," said Jonathon Wright, Director, Testing Quality Assurance, at Hitachi Consulting.
