Business Intelligence
Discover expert analysis on business intelligence with news, features and insights from the team at IT Pro.
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What does a data engineer do?
In-depth Learn more about one of 2018’s most in-demand job roles
By Esther Kezia Thorpe Published
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House of Fraser rolls out self-service BI
Case Studies End users are now using analytics to improve various business processes
By Adam Shepherd Published
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What is Apache Kafka?
In-depth Learn about the distributed stream processing engine powering thousands of well-known companies
By Esther Kezia Thorpe Published
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Three benefits of data streaming platforms
In-depth Streaming platforms are designed to solve the explosion of data businesses face
By Esther Kezia Thorpe Published
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How can a help desk build your business?
In-depth A help desk presents opportunities to resolve problems effectively and build good client relationships
By Esther Kezia Thorpe Published
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Oracle plugs its AI enterprise bots into social apps
News Tech giant targets younger workforce with chatbot capabilities
By Joe Curtis Published
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Tableau vs Microsoft Power BI
Vs We put two of the best BI packages on the market head to head
By Adam Shepherd Published
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Data-based automation in 6 charts
In-depth A small number of ITSMs have started to use data to power automated service delivery
By Esther Kezia Thorpe Published
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LinkedIn cannot block third-parties from data access
News The ruling may have implications for social media users wishing to control how their data is collected
By Dale Walker Published
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Addison Lee appoints CIO to "delight" customers and drivers
News Ian Cohen says Addison Lee won't join the industry's 'race to the bottom'
By Joe Curtis Published
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Travelling forward in time: Trainline's ambitious AI plans
In-depth CTO Mark Holt explains how machine learning underpins Trainline's future
By Joe Curtis Published
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Privacy concerns curtail consumers' appetite for AI
News Study finds that AI's potential clashes with people's desire for privacy
By Joe Curtis Published
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