Expert Commentary
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Why MSPs should focus their attention on data protection services, not backup
Industry Insights Accommodating for unique customer needs should be a key focus for channel partners
By Eric Harless Published
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Why The Matrix offers valuable lessons on data sovereignty for channel partners
Industry Insights Two decades on, there's much that the Matrix series can teach channel partners about data sovereignty
By David Devine Published
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The crucial role the channel plays as AI transforms the contact center industry
Industry Insights Channel partners can capitalize on the recent generative AI ‘boom’ to maximize impact - but there are key considerations at play
By Keith Jackson Published
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How MSSPs can leverage dark web intelligence to counter emerging threats
Industry Insights Dark web intelligence can be a vital tool for MSSPs to bolster security and counter emerging threats
By Ben Jones Published
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How to bring your people on your digital evolution journey
Industry Insights Understanding stakeholders, mindset changes, and enabling citizen developers can play a key role in supporting digital evolution
By Greig Johnston Published
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How MSPs can create a lead generation program that delivers results
Industry Insights Brand messaging, client engagement, and a robust outreach strategy can make the difference between success and failure for MSPs
By Dan Tomaszewski Published
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Addressing the gender divide in the channel
Industry Insights Tackling a long-standing gender deficit could be a key differentiator for the channel amid challenging economic conditions
By Celine Cazali Published
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How distribution can deliver valuable customer data insights
Industry Insights Distributor marketplaces could act as key enablers of partner growth by offering meaningful customer and market data insights
By Patrick Aronson Published
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Taking stock of cyber security in 2023: Challenges and opportunities
Industry Insights Despite macroeconomic conditions, cyber security spending continues to rise, presenting opportunities for channel partners
By James Anderson Published
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How the channel can maximize market opportunities for business growth
Industry Insights Adapting to emerging technology trends, fostering closer client relationships, and building a strong online presence will be key to maximizing channel growth
By Anton Shelepchuk Published
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Storage as a service: A win-win for the channel and modern businesses
Industry Insights Storage as a service has become a key focus for businesses seeking to consolidate their post-pandemic IT spending
By Geoff Greenlaw Published
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Understanding the customer journey is key to building stronger client relationships
Industry Insights Understanding the complexities of the modern customer journey will be key to fostering robust, long-term relationships with clients
By Tony McNish Published
Industry Insights