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How to get help in Windows 10
Tutorials Find out how to get expert help and support for Windows 10 from Microsoft and others
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Liberty Global picks Cisco to unify its customer services
News The TV and broadband company hopes to improve the customer experience for 22 million subscribers across Europe
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Apple offers free fixes for faulty MacBook keyboards
News Tech giant relents after lawsuits and petition demand it to fix its troubled design
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Asus VC239H review: A budget belter
Reviews It may not have much flair, but this 1080p monitor is excellent value
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Smartphone sales around the world to remain weak this year
News Annual growth only 2.8%, down from an expected 5%, says market analyst TrendForce
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How can a help desk build your business?
In-depth A help desk presents opportunities to resolve problems effectively and build good client relationships
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Helpdesk gripes: Why is the Wi-Fi not working?
In-depth Users! Who needs 'em?
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Spiceworks review
Reviews Keeping track of your IT infrastructure doesn't have to be expensive or complicated as Karl Wright discovers.
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Call centre IT drains productivity
News Staff are looking to ‘up-skill’ and handle more complex customer queries with a variety of platforms, but lack the IT resources to do the job effectively.
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IT requests cause Monday morning blues
News A survey of IT managers finds they are deluged by a troubleshooting ‘rush hour’ at the beginning of every working week.
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Public Sector Roundup: e-crime business threat
News Wales aims to combat e-crime, Hull University gets help with data archiving, Dyfed Powys Police seek to improve helpdesk services and Manchester’s congestion charge gets the go-ahead.
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More holidays for overworked IT staff
News A new report shows nearly 50 per cent of IT pros work during their holidays.
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