Latest about Help Desk
Asus VC239H review: A budget belter
Reviews It may not have much flair, but this 1080p monitor is excellent value
Smartphone sales around the world to remain weak this year
News Annual growth only 2.8%, down from an expected 5%, says market analyst TrendForce
How can a help desk build your business?
In-depth A help desk presents opportunities to resolve problems effectively and build good client relationships
Spiceworks review
Reviews Keeping track of your IT infrastructure doesn't have to be expensive or complicated as Karl Wright discovers.
Call centre IT drains productivity
News Staff are looking to ‘up-skill’ and handle more complex customer queries with a variety of platforms, but lack the IT resources to do the job effectively.
IT requests cause Monday morning blues
News A survey of IT managers finds they are deluged by a troubleshooting ‘rush hour’ at the beginning of every working week.
Public Sector Roundup: e-crime business threat
News Wales aims to combat e-crime, Hull University gets help with data archiving, Dyfed Powys Police seek to improve helpdesk services and Manchester’s congestion charge gets the go-ahead.
