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Klarna CEO sets the record straight on ditching Salesforce
News Klarna CEO Sebastian Siemiatkowski has explained his firm’s decision to stop using Salesforce in favor of its in-house AI tools.
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The state of Salesforce 2023-24
whitepaper Who is creating more value from the Salesforce platform - and how?
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The state of Salesforce 2022-2023
Whitepaper Unlocking the next wave of business value
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What is sales enablement software?
In-depth Sales enablement software brings data intelligence and productivity tools to the art of selling, helping you win more deals
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Best sales enablement software
Best Integrate sales and marketing to increase sales of products and services in the most efficient way, here are our picks for the best sales enablement software
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Salesforce partners with WhatsApp for personalised business messaging
News New integration aims to help companies build Salesforce-controlled chat experiences on the messaging platform
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Mastering retention
Whitepaper Turning user behaviour insights into retention strategies
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How CRM can help your business
In-depth Are you still keeping customer details in a simple database or spreadsheet? There are several benefits of adopting an integrated CRM system
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1.2m businesses now eligible for UK gov's software discounts
News Help to Grow: Digital scheme offers up to £5,000 off selected CRM and e-commerce software
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Microsoft launches Digital Contact Center Platform
News The tech giant's new service will pull together features from Dynamics, Teams and Nuance AI for customer service automation
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The state of Salesforce: Future of business
Whitepaper Three articles that look forward into the changing state of Salesforce and the future of business
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Microsoft Viva Sales aims to take the busy work out of CRM
News The AI-powered platform aims to give sellers easier access to customer information from across the business
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