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Slack refutes claims that customer data is used to train AI models
By George Fitzmaurice published
News Slack said its ML models are trained on de-identified, aggregate data and that its models do not access message content

Salesforce-based phishing attacks surge 109% since the start of 2024
By Solomon Klappholz published
News Threat analysts have uncovered a sophisticated phishing attack imitating emails from Salesforce that are likely bypassing many business email filters

Data silos are still blocking the path to digital transformation success
By Solomon Klappholz published
News A successful digital transformation strategy hinges on businesses having a robust data infrastructure - and many IT leaders don’t think their organizations are up to scratch

The UK job market is saturated with AI roles, with one-third of all ads seeking AI-savvy staff
By George Fitzmaurice published
News A sharp increase in demand for AI roles is being driven by heightened adoption rates and efforts to plug skills gaps

The state of Salesforce 2023-24
By ITPro last updated
whitepaper Who is creating more value from the Salesforce platform - and how?

Clean energy: The customer-centric frontier for modern utilities
By ITPro published
Whitepaper Adopt new technologies to help drive clean energy adoption

A DevOps guide to the Salesforce platform
By ITPro published
Whitepaper Learn how to ship code faster, safer, and with agility.

Mine the gaps
By ITPro published
Whitepaper Extracting more value by integrating Salesforce Clouds across the enterprise
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