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Is the IT service desk dying out?
ITPro Podcast Employees could soon use chatbots to resolve common IT issues rather than wait for tickets to be resolved
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79% of tech workers pretend to know more about AI than they do
News Tech industry workers are exaggerating their AI knowledge and skills capabilities, and executives are among the worst offenders, new research shows.
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Does speech recognition have a future in business tech?
Once a simple tool for dictation, speech recognition is being revolutionized by AI to improve customer experiences and drive inclusivity in the workforce
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Maintaining institutional memory is hard enough – AI knowledge systems will make it worse
Opinion Just because some jobs can be automated doesn't mean they should, or we could lose what makes our businesses so unique
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This startup wants to shake up spreadsheet drudge work
News Sourcetable, a startup developing what it’s dubbed the world’s first ‘self-driving spreadsheet’, has raised $4.3 million in funding to transform data analysis.
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Harnessing unstructured data to fuel AI
Sponsored by Nasuni
Sponsored Podcast Knowing how your data is stored can make all the difference to your AI success
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What are large quantitative models (LQMs)?
Explainer Widely used when mathematical reasoning is required, LQMs are often deployed for financial forecasting or supply chain management
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Financial services firms look to AI to improve resilience
News Organizations across the sector are now boosting budgets, despite a slower initial route to adoption
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Databricks and Anthropic are teaming up on agentic AI development
News Simplifying agentic AI adoption is the name of the game for Databricks
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ChatGPT is still far and away the most popular tool in offices globally
News ChatGPT remains the most popular AI tool among office workers globally, research shows, despite a rising number of competitor options available to users.
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NetSuite’s Evan Goldberg on the future of the platform and how AI will drive customer success
News Bolstered by Oracle’s infrastructure and partner potential, NetSuite aims to make AI tools part of the furniture
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Microsoft launches new security AI agents to help overworked cyber professionals
News Microsoft is expanding its Security Copilot service with new AI agents to help overworked IT teams deal with surging security threats.
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