The traditional GBS model of "shared services” characterized by centralized delivery models to manage business functions has become obsolete, replaced by a new GBS paradigm: generative business services.
Read the HFS White Paper, developed in partnership with IBM Consulting, and learn how to reimagine your shared services by cultivating smarter operations that leverage data and insights for enhanced value creation through a comprehensive tech stack, adopting an AI-first approach, and Fostering a cultural transformation.
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