Latest articles by Gary Flood
Europe has customer service problems
News And automated telephone systems were rated the worst, according to a survey by EasyNet.
IE bug behind Adobe security warning
News Bug in Internet Explorer 7 at root of security problems relating to Adobe's Acrobat products.
BT signs cabling deal with Bailey Teswaine
News The deal covers structured cabling contract solutions and managed services for the next three years, and could be extended by a further two.
Majority of data storage managers trying to be greener
News Need for greener IT is driving storage professionals to be more power-conscious in their work.
New biometrics trial unveiled at Gatwick
News UK moves closer to US style fingerprint biometrics-based border control with pilot project at London's second airport.
Identity theft problem needs a 'tsar' to tackle it, say MPs
News Growing problems with identity-based crime need a dedicated resource to combat identity theft.
Teradata confident following spin-off from NCR
News Teradata says raising intelligence is key to winning in enterprise data warehouse market.
Oracle turns to NetApp to improve database disk access
News New NetApp utility allows Oracle software to directly access storage, simplifying data access and improving efficiency.
Oxford University steps up data protection safeguards
News SAN migration sees university deploy new storage management software in two major academic departments.
GSS snaps up Peapod
News Coming together of two Websense and SurfControl specialists mirrors the combination of the two security product makers.
Green Computing: Part 2
In-depth In the second part of our series looking at the environmental impact of business computing, IT PRO looks at the role videoconferencing and unified communications can play in cutting the carbon footprint of your business.
Green Computing: Part 1
In-depth In the first of two articles looking at the environmental impact of business computing, IT PRO looks at the resurgent market for recycling and refurbishing PCs for business.
