Latest articles by ITPro
IBM Watsonx assistant conversation builder
whitepaper An introductory tutorial for conversation design
Put AI to work for customer service in telecommunication
whitepaper Deliver the best experience possible
Put AI to work for customer service in government
whitepaper Create a better online experience for citizens
Let’s rethink the recruiting process
whitepaper If you designed your recruiting process for a new company, what would you automate to attract and hire the best talent?
The business leader’s guide to digital worker technology for improving productivity
whitepaper Learn how to turn your workforce into a talent force with “The Business Leader’s Guide to Digital Worker Technology for Improving Productivity."
Reimagine supply chain ops with generative AI to unlock new operational efficiencies
whitepaper Leveraging AI and machine learning to empower your supply chain workforce
Realize the full value of your hybrid cloud for AI
whitepaper Adapt the enterprise to changing customer spending habits
Put AI to work for finance
whitepaper Adapt the enterprise to changing customer spending habits
watsonx Code Assistant for Z interactive demo
whitepaper Accelerate mainframe application modernization at lower cost
Tuning LLMs for personalized code recommendations with Watsonx Code assistant for Ansible
whitepaper Convert large volumes of existing Playbook content into a single JSONL file
VIA metropolitan transit
whitepaper Applying AI to answer customer questions and predict bus arrival times
Five best practices for a people-first approach
whitepaper Greater productivity and better business outcomes
AI for customer service smartpaper
whitepaper Improve customer experiences and boost brand loyalty and retention with gen AI chatbots
IDC MarketScape: Worldwide AI governance platforms 2023 vendor assessment
whitepaper Streamline AI model development and deployment
Discover the power of generative AI for banking and financial institutions
whitepaper Take the lead and responsibly adopt AI at scale
GBS organizations of the future are growth enablers and resource wells for innovation
whitepaper The pivotal shift from global to generative business services
IBM generative AI assistants: The complete 2024 buyers guide
whitepaper How to choose the right productivity assistant for creating new ways of working and serving customers
Build a more intentional hybrid cloud: The key to continuous innovation
whitepaper Create an IT environment that can adapt to spikier workloads
AI academy: Put AI to work for customer service
whitepaper Why AI is essential to transforming customer service
Securing tomorrow
whitepaper Maximising the value of technology in an evolving defence sector
