
Miya Knights
A 25-year veteran enterprise technology expert, Miya Knights applies her deep understanding of technology gained through her journalism career to both her role as a consultant and as director at Retail Technology Magazine, which she helped shape over the past 17 years. Miya was educated at Oxford University, earning a master’s degree in English, and has enjoyed a hugely varied career in leading roles such as a global technology research director at Planet Retail and a senior research analyst at IDC.
She has also co-authored two books on business technology: ‘Amazon: How the World's Most Relentless Retailer will Continue to Revolutionize Commerce’ and ‘Omnichannel Retail: How to Build Winning Stores in the Digital World’, the latter of which was shortlisted for the 2020 Business Book of the Year Award in the Sales & Marketing category.
Her role as a journalist has seen her write for many of the leading technology publishers in the UK such as ITPro, TechWeekEurope, CIO UK, Computer Weekly, and also a number of national newspapers including The Times, Independent, and Financial Times.
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New Android phone touted for Q3
News Huawei claims it’s working on the next Android smartphone to hit Europe, but operator T-Mobile is remaining tight-lipped on the plans.
By Miya Knights Published
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Leicestershire Constabulary puts bobbies back on beat
News A desktop virtualisation project in line with government targets to mobilise the police force, allows more officers to patrol the streets.
By Miya Knights Published
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Council broadens horizons with virtualisation project
News Both office and mobile workers within Surrey County Council are to benefit from a new Citrix desktop strategy.
By Miya Knights Published
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Citrix bets on consumerisation of IT
News The internet, netbook and smartphone are making the user experience a key strategic driver in delivering modern IT infrastructures according to Citrix.
By Miya Knights Published
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Comet unveils web 2.0 Q&A tool
News The online electrical retailer has implemented new social networking features to build on the success of the introduction of reviews to its website.
By Miya Knights Published
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BPM emerges as key downturn tech
In-depth The recession has handed technologies like BPM and SOA the perfect opportunity to prove their worth.
By Miya Knights Published
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IT to play key role in retail upturn
News New research suggests IT will grow in strategic importance for retailers as they prepare for future development despite the current recession.
By Miya Knights Published
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E-commerce sales growth slowing
News The latest e-retail sales figures for 2009 show a continued year-on-year increase, but growth has slowed and monthly sales fell by two per cent.
By Miya Knights Published
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SOA ROI proving elusive, claims Gartner
News Despite maturity, a global survey has found the time taken to achieve a return on investment is still proving a barrier to the adoption and success of SOA.
By Miya Knights Published
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Virgin Media secures more with less
News Communications giant Virgin Media has slashed its UK corporate network security costs by 30 per cent by moving to a single supplier.
By Miya Knights Published
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Banking attracts older mobile web users
News New research has found age and gender affect the mobile web destinations and device choices of European users.
By Miya Knights Published
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iPhone continues to hold smartphone crown
News Apple comes out top of lucrative smartphone market, while LG gets the nod from traditional mobile phone users.
By Miya Knights Published
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Retailers move High Street battle online
News The latest e-retail customer service index has found traditional high street players coming up the ranks to challenge pureplay e-commerce firms online.
By Miya Knights Published
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UK drops out of global spam dirty dozen
News The UK does not figure in latest quarterly spam report for the first time in two years, while the US continues to lead.
By Miya Knights Published
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Can security concerns kill cloud computing?
In-depth The IT industry has identified cloud computing as a major trend for the future. But how much of a barrier to its development and adoption will security be?
By Miya Knights Published
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Focus on... Storage
In-depth What do IT decision makers need to consider when it comes to choosing the right type of storage for business?
By Jennifer Scott Published
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Wickes uses online reviews to increase brand loyalty
News DIY retailer Wickes has implemented ratings and reviews on its website to build brand trust and help customers better understand its products.
By Miya Knights Published
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21st century mainframes
In-depth Despite the ubiquity of the client/server computing model and the current hype around cloud, the mainframe is the focus of much modernisation work.
By Miya Knights Published
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Critical HP OpenView flaws discovered
News Users of one the most widely deployed enterprise remote network management technologies are being warned of security flaws that could compromise systems.
By Miya Knights Published
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Brits vote ‘yes’ to e-government services
News A new Ofcom survey has found in the use public sector information or services offered online are growing in popularity, but are not helped by the digital divide.
By Miya Knights Published
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Card-not-present fraud up 13 per cent
News Official 2008 card fraud figures show chip and PIN continuing to drive fraudsters online or to those cards not yet reliant on PIN protection to authorise payments.
By Miya Knights Published
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NetSuite launches application store
News The software-as-a-service (SaaS) vendor has launched a new developer network aimed at building specialist, vertical applications on its platform, in the cloud.
By Miya Knights Published
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Brits ignore mobile security basics
News Research has found too many of us are leaving not only ourselves, but our employers, open to data theft, due to a lack of mobile phone data security.
By Miya Knights Published
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Tough times to drive mobile coupons use up 30 per cent
News Juniper Research has predicted major growth in the use of mobile coupons over the next two years.
By Miya Knights Published
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