
Miya Knights
A 25-year veteran enterprise technology expert, Miya Knights applies her deep understanding of technology gained through her journalism career to both her role as a consultant and as director at Retail Technology Magazine, which she helped shape over the past 17 years. Miya was educated at Oxford University, earning a master’s degree in English, and has enjoyed a hugely varied career in leading roles such as a global technology research director at Planet Retail and a senior research analyst at IDC.
She has also co-authored two books on business technology: ‘Amazon: How the World's Most Relentless Retailer will Continue to Revolutionize Commerce’ and ‘Omnichannel Retail: How to Build Winning Stores in the Digital World’, the latter of which was shortlisted for the 2020 Business Book of the Year Award in the Sales & Marketing category.
Her role as a journalist has seen her write for many of the leading technology publishers in the UK such as ITPro, TechWeekEurope, CIO UK, Computer Weekly, and also a number of national newspapers including The Times, Independent, and Financial Times.
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Collaboration, web conferencing tops for SaaS
News Forrester has published a new software-as-as-service market report, predicting where the delivery model will gain or lack traction over the next decade.
By Miya Knights Published
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Tesco virtualisation cuts carbon and costs
News The supermarket giant updates mission-critical sales systems with new blade-based virtualisation platform for increased efficiency and performance.
By Miya Knights Published
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$40 billion wiped off banks' IT spending
News The decline in growth throughout the global technology market will remove over $40 billion of what would have been IT spending from the banking sector over next five years.
By Miya Knights Published
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Microsoft patches address kernel, DNS flaws
News Microsoft has issued three patches as part of its monthly security update schedule, but has not fixed a recently discovered flaw in Excel.
By Miya Knights Published
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Identity and access controls key in recession
News Companies should look to access management to prevent internal fraud in a recession, Garter has said.
By Miya Knights Published
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Comic Relief goes for green systems
News Operations for the charity’s ‘Do Something Funny for Money’ campaign will rely on more cost and carbon effective in-house server and storage systems, as physical servers are cut to a fifth.
By Miya Knights Published
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Government scraps data sharing plans
News Jack Straw has bowed to pressure from civil liberty groups and public sector bodies, including the Information Commissioner, to scrap controversial clause 152 in the Justice Bill.
By Miya Knights Published
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JANET signs £4.5m West Midlands e-learning deal
News The UK academic and research network has upgraded a regional infrastructure to deliver enhanced electronic learning facilities to 3.4 million staff and students.
By Miya Knights Published
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France Telecom profits shrink 35 per cent
News The parent of mobile operator Orange has reported full-year financial results where slight turnover and profit increases were swallowed up by tax hikes.
By Miya Knights Published
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Health professionals call for Justice Bill exemption
News Professionals from eight healthcare organisations have joined the call for medical records to be left out of proposed legislation to increase government data-sharing powers.
By Miya Knights Published
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Downturn takes hold in mobile markets
News The economic downturn is hurting mobile phone sales, according to new research.
By Miya Knights Published
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IT staff overworked and underpaid
News New research by the TUC has found IT professionals are doing six hours unpaid overtime a week, highlighting the need for its “Work Your Proper Hours” campaign.
By Miya Knights Published
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Safari 4 beta grows Apple’s market share
News Apple’s release of its Safari 4 beta has helped push it beyond the 10 per cent threshold for the first time.
By Miya Knights Published
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BBC taps former Yahoo talent
News John Linwood, the former Former Yahoo social networking guru, is set to join the BBC in April, having left the internet search giant last month.
By Miya Knights Published
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Oxford University Press slashes order fulfilment costs
News Oxford University Press is using workforce management software to increase output, cut fulfilment costs and save £100,000 a year from its staffing budget.
By Miya Knights Published
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Cisco not buying RIM, hints chief exec
News The networking giant’s head has vetoed any large, consumer or device acquisitions, quashing rumours it was in the market to buy RIM.
By Miya Knights Published
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DWP confirms ID data breaches
News The system that holds data key to the ID cards programme has been breached by staff in over 30 local authorities, the government department has admitted.
By Miya Knights Published
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Brits go back to basics with mobile phones
News LG and Samsung are top of UK consumers’ hit list when it comes to problematic mobile handsets, prompting them to look for more stripped down models.
By Miya Knights Published
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Virgin Games rolls out new customer management tools
News Virgin Games has taken on new software to provide more accurate and targeted customer communications and increase marketing results.
By Miya Knights Published
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Notts Trent University to overhaul IT infrastructure
News The Midlands learning institution has signed a four-year strategic outsourcing deal to overhaul almost its entire IT and communications infrastructure.
By Miya Knights Published
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SAP looks to boost SMB focus
News SAP's new UK director Stephen Read tells IT PRO about his plans to grow the software giant’s midsized business with a multichannel, volume-led model.
By Miya Knights Published
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Taking green IT beyond the data centre
In-depth The ‘greening’ of IT began in the data centre, with a focus on server consolidation and cooling, but is now spreading to all levels of the IT infrastructure.
By Miya Knights Published
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Tribunal orders ID card reviews to be published
News The Information Tribunal has upheld the original Information Commissioner’s order that the ID cards’ Gateway Reviews should be published.
By Miya Knights Published
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‘Sexy view’ worm takes first step towards mobile botnets
News A security vendor has released details of a new SMS mobile worm that uses a breakthrough propagation strategy and is targeting mobiles running the Symbian operating system.
By Miya Knights Published
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