
Miya Knights
A 25-year veteran enterprise technology expert, Miya Knights applies her deep understanding of technology gained through her journalism career to both her role as a consultant and as director at Retail Technology Magazine, which she helped shape over the past 17 years. Miya was educated at Oxford University, earning a master’s degree in English, and has enjoyed a hugely varied career in leading roles such as a global technology research director at Planet Retail and a senior research analyst at IDC.
She has also co-authored two books on business technology: ‘Amazon: How the World's Most Relentless Retailer will Continue to Revolutionize Commerce’ and ‘Omnichannel Retail: How to Build Winning Stores in the Digital World’, the latter of which was shortlisted for the 2020 Business Book of the Year Award in the Sales & Marketing category.
Her role as a journalist has seen her write for many of the leading technology publishers in the UK such as ITPro, TechWeekEurope, CIO UK, Computer Weekly, and also a number of national newspapers including The Times, Independent, and Financial Times.
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Marketers missing return on investment analytics
News An annual marketing survey has found that, while spending is predicted to keep rising, growth in online activity is at the expense of meaningful results analysis.
By Miya Knights Published
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M&S signs store IT support contract
News The retailer consolidates its in-store IT support provision by signing a new, seven-year with its incumbent supplier.
By Miya Knights Published
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Birmingham NHS in largest e-prescribing roll out
News The Heart of England Foundation Trust has started a major roll out to three acute sites of e-prescribing and drug administration software to improve patient safety.
By Miya Knights Published
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Data centres lack virtual management
News It may be the main technology trend in data centre consolidation, but organisations are still not updating their management capabilities to suit.
By Miya Knights Published
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Intel's profits plunge 90 per cent
News The chipmaker takes a battering in its fourth quarter, as the worsening global economy and investment losses start to add pressure to its bottom line.
By Miya Knights Published
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PC shipment growth at its lowest since 2002
News Preliminary market figures have found the PC industry suffered its worst quarterly growth rate in six years at the end of 2008.
By Miya Knights Published
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MPs slam MoD handling of IT project
News The Ministry of Defence project to overhaul its PC estate has been heavily criticised in a government report.
By Miya Knights Published
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Airwave goes live on London's Tube
News The world’s biggest public safety radio network has completed the TETRA roll out on the London Underground integrating emergency response capabilities.
By Miya Knights Published
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ASDA maps out UK mobile first
News The supermarket chain has become the first UK retailer to use the latest location-based advertising technology to help customers find their nearest store.
By Miya Knights Published
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Survey: SaaS on the development agenda
News Software-as-a-service is likely to feature high on the R&D agenda of most vendors and enterprises in 2009, as developers shun cloud computing.
By Miya Knights Published
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Subway in global POS software roll out
News POS standardisation is order of the day for sandwich chain Subway.
By Miya Knights Published
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British Museum eyes more modern IT
News A new, seven-year managed IT services contract will provide the British Museum with a foundation for modern applications in the future.
By Miya Knights Published
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Tories criticise ID cards contract compensation
News The opposition’s plans to scrap ID cards has led it to criticise Home Office discussions to include compensation clauses in the scheme’s contracts.
By Miya Knights Published
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Turkey throws book at TK Maxx hacker
News One of the gang members accused of hacking US retailer TJX’s systems and selling thousands of customers personal information has been jailed for 30 years.
By Miya Knights Published
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Just one patch from Microsoft next week
News The software giant has said it is planning to issue only one patch next week.
By Miya Knights Published
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CES 2009: HP targets business with touchscreen PC
News HP is introducing its first all-in-one, touch-enabled desktop PC for businesses.
By Miya Knights Published
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Salesforce.com outage darkens cloud computing
News An outage disrupts thousands of the software-as-a-service vendor’s customers just as businesses get back to work after the New Year.
By Miya Knights Published
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HMRC appoints former Tesco CIO
News Revenue and Customs has taken on Tesco’s former CIO as non-executive director to capitalise on his business acumen for strategic leadership.
By Miya Knights Published
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Barclays slashes 20 per cent off unused office space
News The major High Street bank has cut down on wasted premium office space at its Canary Wharf location with new desk and room management software.
By Miya Knights Published
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Staffordshire County Council signs schools e-safety deal
News Staffordshire County Council is rolling an e-monitoring tool out this month to nearly 400 schools to safeguard pupils’ safety while online.
By Miya Knights Published
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CCTV boosts Bolton Wanderers’ stadium security
News The Premier league football club scores with new IP networked CCTV coverage in areas of the Reebok stadium it was not previously able to monitor.
By Miya Knights Published
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Internet Explorer losing the browser wars
News Microsoft’s dominance in the web browser market slipped further last month, as the likes of Mozilla, Apple and Google continue build their user bases.
By Miya Knights Published
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UK staff face up to 3,000 emails after Xmas break
News UK workers must discipline their email management techniques if they are to handle as many as 3,000 inbox emails after Christmas, new research warns.
By Miya Knights Published
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Whitbread avoids price hikes with e-auction
News Whitbread has avoided having to pay more for the commodities it will use in the coming year by using online auctions.
By Miya Knights Published
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