Latest articles by Ross Kelly
High wire acts, Microsoft Clippy, and DIY AI at Dreamforce 2024
Analysis Salesforce announced a major new service at Dreamforce 2024 – just don’t compare it to Microsoft in front of Marc Benioff
Salesforce may have had its ‘ChatGPT moment’ with AI agents – and it will take a lot to knock the company off its perch
Analysis With Agentforce, the CRM giant has struck an early lead in what appears to be the next evolutionary step in the AI race
Dreamforce 2024: All the news and announcements as they happened
Live Blog ITPro was live on the ground in San Francisco for Dreamforce 2024 – catch up on all the announcements at the annual Salesforce conference
Slack AI agents shift looks to “unify” enterprise data and drive team synergy
News The workplace collaboration platform is determined to make life as easy as possible for users
Salesforce Ventures is ramping up AI investment, and ethical development is a key focus
News Having doubled its generative AI investment pot within just months of launching, Salesforce Ventures is once again expanding the scheme
Salesforce CEO wants to “break the hypnosis" coming from major AI vendors in scathing critique of Microsoft Copilot
News Marc Benioff hit out at major industry players in a charged press briefing as Salesforce plans to drive adoption of its autonomous AI agents
Sweden's biggest data center planned for 2027
EcoDataCenter has snapped up part of a former paper mill site after battery firm NorthVolt pulled out of plans to turn it into a battery manufacturing plant
Salesforce wants to show what “AI was always meant to be” at Dreamforce 2024
Analysis Salesforce thinks you’ve been oversold on the promise of generative AI, but it’s got something up its sleeve to deliver real value
Marc Benioff questions Klarna CEO's move to scrap Workday, Salesforce in SaaS ‘consolidation’ drive
News The payment firm is cutting SaaS products alongside staff as its in-house AI focus gathers pace
AWS plans £8 billion UK investment in huge data center expansion scheme
The move by AWS is expected to contribute around £14 billion to the UK’s total GDP over the next five years
So you lost your job at Klarna to AI – at least your former coworkers get a pay rise
Opinion The relentless pursuit of AI-driven productivity gains will be disastrous for many, but a choice few might see the benefits
Poppy Gustafsson steps down as Darktrace CEO
Current COO Popelka replaces Poppy Gustafsson who stands down after eight years in the role
Eric Schmidt’s car crash Stanford interview showed big tech’s true colors on remote work
Opinion Big tech bigwigs just can’t come to terms with remote work – RTO mandates and battles with staff could be their undoing
SolarWinds urges customers to patch critical Web Help Desk flaw
News The vulnerability affecting SolarWinds’ Web Help Desk has been given a critical severity score of 9.8
“We’re focusing on high-growth areas” is the new “you’re no longer needed”
Opinion After nearly two years of worrying about AI taking our jobs, it turns out jobs are being cut to fund the technology that’ll take everyone else’s
Former Google CEO in damage control mode after remote work comments spark controversy
News Eric Schmidt said Google has lost ground on rival AI startups where work ethics are supposedly stronger – now he's backtracked
£1.3 billion in funding for AI and tech projects scrapped by government
News The funding hit comes amidst a cost-cutting scheme by the new Labour government, DSIT told ITPro
Microsoft says latest outage was caused by cyber attack
News The latest Microsoft outage this month impacted thousands of customers
What is the Cybersecurity and Infrastructure Security Agency (CISA) and what does it do?
Explainer CISA plays a critical role in keeping US organizations safe from cyber attacks, providing vital advice and threat information
Global IT outage: CrowdStrike CEO confirms update "defect" as the source of mass disruption
News CrowdStrike CEO George Kurtz has lifted the lid on the reason behind a global IT outage that left organizations scrambling
“We wanted to become the Rolls-Royce of cloud hosting”: Inside Hyve Managed Hosting’s global expansion plans
News Hyve Managed Hosting CEO Jake Madders believes the cloud industry is ripe with opportunities as the Brighton firm expands globally
Why the Wiz acquisition makes perfect sense for Google
Analysis Bringing Wiz under the Google umbrella would markedly improve the tech giant’s cybersecurity capabilities
