Customer Relationship Management (CRM) What is customer relationship management (CRM)? We look at the significance and benefits of CRM software and how it shapes interactions with customers The smarter way to serve customers: AI for customer service Understand the profound impact and potential of generative AI for customer service Why digital experience is vital for success We examine the ever-changing expectations of today's consumers and why their digital experience is so important Latest about Customer Relationship Management (CRM) The state of Salesforce 2022-2023 By ITPro published 11 July 23 Whitepaper Unlocking the next wave of business value Whitepaper Get the ITPro. daily newsletterReceive our latest news, industry updates, featured resources and more. Sign up today to receive our FREE report on AI cyber crime & security - newly updated for 2024.Contact me with news and offers from other Future brandsReceive email from us on behalf of our trusted partners or sponsors LATEST ARTICLES1HPE launches exclusive sovereign cloud offering for the channel2The channel’s evolving relationship with SaaS 3Microsoft unveils Azure AI Foundry to help businesses consolidate AI across their tech stack4How to create a secure password policy5TSA failed to meet pipeline cybersecurity recommendations, says US government watchdog
The state of Salesforce 2022-2023 By ITPro published 11 July 23 Whitepaper Unlocking the next wave of business value
