Customer Relationship Management (CRM) What is customer relationship management (CRM)? We look at the significance and benefits of CRM software and how it shapes interactions with customers The smarter way to serve customers: AI for customer service Understand the profound impact and potential of generative AI for customer service Why digital experience is vital for success We examine the ever-changing expectations of today's consumers and why their digital experience is so important Latest about Customer Relationship Management (CRM) The state of Salesforce 2022-2023 By ITPro published 11 July 23 Whitepaper Unlocking the next wave of business value Whitepaper Get the ITPro. daily newsletterReceive our latest news, industry updates, featured resources and more. Sign up today to receive our FREE report on AI cyber crime & security - newly updated for 2024.Contact me with news and offers from other Future brandsReceive email from us on behalf of our trusted partners or sponsors LATEST ARTICLES1Almost half of US organizations still using Kaspersky, researchers claim2Amazon's RTO mandate just hit a major roadblock – it doesn’t have enough office space3Databricks targets steep growth after historic funding round4The dark side of Irish data centers 5IntelBroker leaks 2.9 TB of exposed Cisco records – and there’s more to come
The state of Salesforce 2022-2023 By ITPro published 11 July 23 Whitepaper Unlocking the next wave of business value
