Artificial Intelligence
Discover expert analysis on artificial intelligence with news, features and insights from the team at IT Pro.
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Conversational AI spending is going to skyrocket this year – here’s why
News Analysis from Juniper Research shows global revenue from conversational AI services is set to grow from $14.6 billion in 2025.
By Emma Woollacott Published
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We need to stop caring about AI model releases
Opinion Why look under the engine if the tool you’re using does what you want it to?
By Rory Bathgate Published
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Legal professionals face huge risks when using AI at work
Analysis Legal professionals at a US law firm have been sanctioned over their use of AI after it was found to have created fake case law.
By Solomon Klappholz Published
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Can AI really improve productivity?
News Enterprises are failing to implement AI in ways that make employees more productive
By Emma Woollacott Published
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Google’s Gemini AI models are coming to Agentforce
News Salesforce and Google have expanded their partnership with a $2.5 billion deal to bring the Gemini model range to Agentforce.
By Emma Woollacott Published
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Junior developers lack coding skills because of an overreliance on AI tools
News Junior software developers may lack coding skills because of an overreliance on AI tools, industry experts suggest.
By George Fitzmaurice Published
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Public sector workers are sweating over AI security threats
News Nearly a third of public sector IT professionals are seriously concerned about the security dangers of AI.
By Emma Woollacott Published
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Microsoft is increasing payouts for its Copilot bug bounty program
News Microsoft has expanded the bug bounty program for its Copilot lineup, boosting payouts and adding coverage of WhatsApp and Telegram tools.
By Nicole Kobie Published
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Google CEO Sundar Pichai says DeepSeek has done ‘good work’ showcasing AI model efficiency
News Google CEO Sundar Pichai hailed the DeepSeek model release as a step in the right direction for AI efficiency and accessibility.
By Nicole Kobie Published
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RingCentral wants to give every enterprise an ‘AI receptionist’
News RingCentral has released a new generative AI tool designed to perform the job of a receptionist, the firm has revealed.
By George Fitzmaurice Published
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Anthropic had to tell candidates to stop using AI when applying for jobs
News Anthropic has been forced to tell candidates to stop using AI in job applications after a spate of incidents.
By George Fitzmaurice Published
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OpenAI’s day in the sun is over
Opinion Just because it kicked off the generative AI hype doesn’t mean OpenAI was destined for longevity
By George Fitzmaurice Published
Opinion